Frequently Asked Questions

Frequently Asked Questions

Do you offer Cash on Delivery (COD)?

Yes! You pay in cash when your order is delivered to your door. No online payment needed.

Do you charge for delivery?

No — delivery is free all over Pakistan.

How long will my order take?

Orders are dispatched within 1–2 working days. Major cities usually receive within 2–3 working days; other areas within 3–5 working days.

How do I place an order?

Choose your product, add it to cart, and check out with your name, address, and phone number. That's it — pay on delivery. You can also order via WhatsApp.

Can I return or exchange a product?

Yes. If an item is damaged, defective, or wrong, contact us within 3 days for a free replacement or refund. See our Returns & Refund Policy.

Are your products genuine?

Yes — we sell quality health, physiotherapy, and comfort products, and we stand behind every item.

How can I contact you?

Reach us any time via our Contact page or WhatsApp — we're happy to help before and after your order.